Deliveries
We undertake local free deliveries ourselves by prior arrangement and with prior costings if necessary for further afield. Please enquire providing a postcode for a delivery quote.
We do NOT undertake the hanging of mirrors upon delivery, but are happy to offer guidance about the different methods. We do NOT hang chandeliers or wire to properties, that would be the customers qualified electricians. All lighting is tested and to British standards.
We are happy to organise delivery to any part of the UK for your purchases using 3rd party specialist antique transporters.
We are happy for you to arrange your own collections of items. If so we are not responsible for the item once it has been collected by your designated transporter. Your transporter is responsible for wrapping, blanketing, crating or protecting the item you have bought.
International Delivery
We can arrange delivery for you by a specialist antique shipper for your item internationally.
We are happy to arrange shipment by specialist antique shippers to any location worldwide.
The shippers will invoice you directly for the shipping costs and all pieces will be export crated and wrapped appropriately by the shippers.
We act as agent for the shipper only in this respect. We do not accept any liability for the shipment of the item once it has left our premises or any damage during the shipping process. Any problems relating to shipping or damage during shipping need to be addressed to the shipper concerned directly.
Shipping quotes are valid for 14 days only due to the changing fuel prices.
We are happy for you to arrange your own collections of items. If so we are not responsible for the item once it has been collected by your designated shipper. Your shipper is responsible for wrapping, blanketing, crating or protecting the item you have bought.
Part load delivery – Most shippers work on a part load basis to reduce the costs for you – this means they will cover various parts of the country during the month and will deliver to you on their next run to your area. Usually they will try to deliver within 14 – 21days of collection from us.
Specific day delivery – You can request that the shippers deliver to you on a specific day if you need the item more quickly. Most shippers will charge a premium to deliver on a specific chosen date rather than on a part load basis. The choice is yours.
The shippers will generally contact you direct usually 48 hours prior to delivery to let you know they will be in your area.
Insurance – All the shippers we use are fully insured to cover accidental damage to your purchase and they are responsible for wrapping and protecting your item during transit.
Payment – Most shippers will ask you to pay them directly prior to shipping or by agreement.
Note: Any issues regarding UK deliveries and international shipments once they have left our showroom should be addressed directly to the relevant shipper / transporter that you have engaged to deliver your item.
